Les Hewitt, creator of the Power of Focus series, including the international bestseller, The Power of Focus. Talks about Duckback.
Pete Davidson, Cochrane Alberta on Duckback.
February 1, 2016
To whom it may concern,
RE: Recommendation Letter
I am writing this letter as it provides an opportunity to recommend Donavan Aspin and his company Duckback Quality Roofing and Exteriors. Donavan and his team recently worked on our house to replace our roofing shingles, vents and gutters and we have been very happy with his process and the quality of his work.
In the summer our house sustained hail damage and it took us awhile to come to an agreement with our insurance company. We contacted Donavan in the beginning and he worked with us and with our insurance company on our behalf to ensure we were fairly treated. His knowledge and expertise helped us through the process.
Our previous shingles were an old cedar type that had long past their usefulness and when the new ones were put on, the house did not allow the moisture to move well. I immediately contacted Donavan to see what the issue was and he came over that afternoon. He spent over 2 hrs in our attic opening and repairing the vents that had been blocked for years. He explained to me everything that was happening and did not charge us for the visit or his time. Not often will the owner of a company devote his time for free to assist his new clients. Our satisfaction of a job well done was important to him even though the issue was unrelated to his work.
My Wife and I are small business owners and as a small business owner, we have to work with many vendors and contractors however we are very selective about the types of companies we build relationships with. For us building a relationship with a company we can trust to treat our clients with the same professionalism we expect of ourselves is important in maintaining our reputation within our industry. Since having the opportunity to work with Donavan it has become apparent that he shares these values of professionalism and client satisfaction. Because of our wonderful experience with Donavan we have begun recommending him to our various clients.
It is with great pleasure that I provide this letter of recommendation for Duckback Quality Roofing and Exteriors as our experience was very satisfying and I am sure that yours will be as well if you so choose to hire them.
If you wish to know more about our experience using Duckback Quality Roofing and Exteriors, please do not hesitate to contact me at 403-475-0963.
John Macdonald, P.Biol., B.Sc., B.Tech
Alberta Safety & Environmental Services
I am writing to recommend Donovan Aspin and his company, Duckback Roofing and Exteriors for the professional work they did in ensuring our house(s) were repaired in a timely manner after the hail storms in Airdrie, Alberta.
Donovan’s field personnel were outstanding. Their response to our concerns was impressive as we were never left out of the loop. Daily we knew what was happening. We enjoyed the best communication process I have had in dealing with contractors as this is not always a pleasant experience.
Again in dealing with Duckback and their field staff the houses where repaired in time and with no call backs. The work areas were left in a tidy manner and all surplus materials were removed from site.
I would have no reservations in hiring Duckback to do further work and would recommend his company to anyone requiring siding and roofing services.
To Whom It May Concern:
Bow View Homes hires Duckback Quality Roofing and Exteriors Ltd. To perform roofing, siding, eavestroughs, decks and railings for our custom homes. We are extremely pleased with their professional approach to service, quality and value. We would not hesitate to recommend Duckback to our friends and family, in fact we do. I would be glad to speak to anyone who would like to speak to me personally, regarding how pleased we are with their work. Please do not hesitate to call.
John lambert CGS
Bow View Homes
Hello, my name is Peter Davidson, I own P and C Tree Services and the Tudor Bed and Breakfast here in Cochrane.
I recently hired Donavan From Duckback Roofing and Exteriors to perform much needed repairs to the roof of our home and business.
We are very pleased with the service we received. As we had guests coming only a few short days away, Duckback jumped to it and made sure the repairs were complete before hand.
The crew was very professional, courteous, on time. The previous roofers made a mess leaving us with interior property damage. Duckback not only fixed our home permanently, they were reasonably priced.
I would strongly recommended Duckback to to our friends and family or to anyone who appreciate having their home fixed the first time!
I want to express my appreciation for the quality of workmanship the Duckback team displayed in repairing my roof. The initial estimate, the repair work, and the follow up were all completed with the utmost professionalism. When the initial estimate was performed Donavan was able to quickly assess the problem and promptly provide an accurate estimate. With more rain forecasted, the Duckback team worked to schedule my work as quickly as possible. When we found we needed some additional follow up Duckback’s professional and quick response time far exceeded my expectations.
I’ve had the opportunity to work with several different contractors and construction crews over the years; Duckback proved to be among one of the best contractors I’ve been fortunate to work with. If you have any roofing needs I would highly recommend you call Donavan. You will not be disappointed.